Complete Sense
Autism consulting & counselling — warm, accessible and easy for families to navigate.
NDIS Web Design
That Earns Referrals.
and Works for Every Participant
We build fast, accessible websites for NDIS and disability providers across Australia — designed around WCAG accessibility, plain-language content, and a referral pathway that makes a Support Coordinator's job easy.
For NDIS providers A generic web designer builds you a site that looks fine. Then a participant using a screen reader lands on it — and can't get past the front page.
Disability services is one of the few sectors where an inaccessible website isn't just a bad look — it undercuts the exact people you exist to support. Most studios have never opened WCAG, never written an Easy Read page, and have no idea that Support Coordinators — not Google alone — are how a huge share of your referrals actually arrive.
We build differently. Every site is built to WCAG 2.1 AA, written in plain language, and structured so a Support Coordinator can size you up and refer in minutes — the services you deliver, the areas you cover, the funding types you accept, and how to send someone your way. You get a website that brings in the right referrals, without leaving participants behind.
Custom design — no templates, no recycled "care" layouts
Built to WCAG 2.1 AA accessibility, not bolted on afterwards
Plain-language content, structured for Easy Read where you need it
A clear referral pathway built for Support Coordinators and families
Mobile-first — most people search for support on a phone
We build with
accessibility and
referrers in the room.
An inaccessible site shuts out participants and quietly signals you don't get the sector. A confusing one loses the Support Coordinator before they ever pick up the phone. We design around both from day one.
What trips providers up
The site that quietly works against you.
- ✕Pages a participant with low vision or a screen reader can't use
- ✕Walls of text with no plain-language or Easy Read option
- ✕A generic "contact us" form with no real referral pathway
- ✕Vague or overstated claims about registration and outcomes
What we build instead
The site that earns the referral.
- ✓WCAG 2.1 AA accessibility: contrast, keyboard nav, screen-reader friendly
- ✓Plain-language content, structured so Easy Read pages slot in
- ✓A dedicated referral pathway that makes a Coordinator's job easy
- ✓Clear, honest information on registration, funding types and services
We design with the NDIS Code of Conduct, the NDIS Practice Standards and the Commission's advertising guidance in mind — it's part of how we build, not legal advice. Final responsibility for your advertising and any registration claims always sits with your organisation, and we'll happily work alongside your compliance checks.
Everything a
modern provider
needs to grow.
No bolt-ons, no afterthoughts. Each site is built around how participants, families and Support Coordinators actually find and choose a provider.
01
Referrals & Intake, Front & Centre
A referral form built for the sector — participants, families and Support Coordinators can send an enquiry in minutes, and it lands straight in your inbox or client system. No more referrals lost in a generic contact form.
02
Accessible to WCAG 2.1 AA
Proper colour contrast, full keyboard navigation, screen-reader-friendly structure and scalable text — so every participant can read, navigate and enquire without barriers. Accessibility built in, not patched on.
03
Plain Language & Easy Read Ready
Clear, readable content with a structure that lets us add Easy Read versions of key pages — so your services make sense to everyone, however they take in information.
04
Built for Support Coordinators
A clear list of the supports you deliver, the areas you cover, the funding types you accept and your current availability — so referrers can match a participant to you fast, and confidently.
05
Found on "NDIS Near Me" Search
Local SEO built in from the ground up, with service and suburb pages so you show up when someone searches your support type and their area.
06
Fast, Mobile-First, Secure
Most people search for support on a phone, often on behalf of someone else. Every page loads quick, works thumb-first, and handles enquiries securely in line with the Privacy Act.
Your website and
your client system,
talking.
We connect your site to the software you already run, so referrals and enquiries flow into your workflow instead of piling up in an inbox.
ShiftCare
Brevity Care
Lumary
SupportAbility
AlayaCare
CareMaster
Visicase
Deputy
Cliniko / Halaxy
Already on something else? Most client-management and rostering platforms offer a referral form, embed or API, and we've connected plenty of them. Tell us what you run and we'll wire it in so no referral slips through the cracks.
Disability supports,
broadly defined.
Sole operators, growing teams and established multi-site providers — anywhere in Australia. Registered or unregistered, if you deliver quality supports, we'll build you a site that brings in more of the right referrals.
We're based on the NSW Central Coast but build for disability providers across the country. Interstate projects run smoothly on phone, video and shared docs — no fuss.
Support Coordination
Plan Management
Supported Independent Living (SIL)
Specialist Disability Accommodation (SDA)
Community Participation
Support Work & Personal Care
Therapeutic Supports
Positive Behaviour Support
Early Childhood Intervention
Allied Health under NDIS
Respite & Short-Term Accommodation
Household Tasks & Domestic Assistance
Community Nursing
Assistive Technology
We already build
for the care sector.
A selection of providers and practitioners we've worked with across Australia.
Optimum Intake
NDIS-funded dietitian services, structured so participants and Support Coordinators can find the right support and refer with confidence.
From first chat to
a diary full of referrals.
A clear path with no surprises — and you stay in control the whole way.
Discovery
We learn your supports, your participants and how referrals reach you today.
Design
A custom, accessible concept you approve before any code is written.
Build
Fast, WCAG-minded WordPress build with your referral pathway and client system wired in.
Review
You test the staging site; we refine until it's right.
Launch
We handle the technical launch — and stay on for support.
NDIS web design,
answered.
Do you understand the NDIS advertising and registration rules?
Yes. We build so your site represents your services and registration status accurately and doesn't overstate outcomes — in line with the NDIS Code of Conduct and the Commission's advertising guidance. If some of your supports are delivered by registered health practitioners, AHPRA's advertising rules apply to those too, and we design around that. It's how we build, not legal advice — final sign-off stays with you.
Will my website actually be accessible for people with disability?
That's the whole point. We build to WCAG 2.1 AA — colour contrast, keyboard navigation, screen-reader-friendly structure and scalable text — and we structure content so Easy Read and plain-language pages fit naturally. Accessibility is in the build, not a plugin bolted on at the end.
Can Support Coordinators refer to us easily?
Yes — we treat referrers as a primary audience. Your site clearly sets out the supports you deliver, the areas you cover, the funding types you accept and your availability, with a referral form that lands straight in your inbox or client system. You make the Coordinator's job easy, and you become the easy provider to refer to.
Can you connect our client-management system?
Yes. We connect ShiftCare, Brevity Care, Lumary, SupportAbility, AlayaCare and more so referrals flow into the system you already use. On something else? Most platforms offer a referral form or API and we'll make it work.
Should we show which funding types we accept?
Absolutely — and it saves you time. We make it clear up front whether you support NDIA-managed, plan-managed or self-managed participants, so you get enquiries you can actually take on and fewer that go nowhere.
Do you work with providers outside the Central Coast?
Yes. We're based on the NSW Central Coast but build for disability providers across Australia. Video calls, shared documents and responsive communication keep interstate projects smooth.
How much does it cost and how long does it take?
Most provider websites land between roughly $2,500 and $8,000+ depending on size and functionality, and take around 4–6 weeks from kickoff to launch. Every project is quoted individually after a discovery chat — no hidden costs.
Let's build a site that earns the right referrals
Tell us about your service and the participants you support. We'll show you what an accessible, referral-ready site could do for you.